In Klang, there is two wonders of the world, the seafood and Bak Kut Teh (and necessarily in that order). If the BKT in Klang is not good they will not stay in business for long. One of the theory that they teach in management school is to enhance your core competencies so that you can deliver an excellent product to your customers. What better example is that the BKT in Klang. All BKT shops in Klang only sells BKT or the latest variation of it the dry BKT nothing else. They are so good in selling just one product that they had improvised and improved on it multifold over that not other place in the Klang Valley can duplicate their core competency. Whilst only selling one core product, the BKT business can control cost in storage and have economics of scale in buying raw products from their supplier. With less cost, profits margin increases if they can sell the same quantity as before. Its big business selling BKT and no wonder almost everyone is opening it everywhere else in the Klang Valley.
As for me to have the best BKT, I will always head towards the course if it.... Klang of course.
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